Privacy Policy

Last updated: 1 September 2025

Creative Site Digital Solution (SA0641253-T) (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website www.creativesite.com.my, our services, and our communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us or filling forms.
  • Website Data: Information collected automatically such as IP address, browser type, device type, and pages visited.
  • Cookies & Tracking: We may use cookies and similar technologies to enhance your browsing experience and analyze website performance.

2. How We Use Your Information

We use your personal data for purposes including but not limited to:

  • Providing and improving our services.
  • Responding to your inquiries and requests.
  • Sending marketing updates, promotions, or newsletters (if you subscribed).
  • Analyzing website traffic and usage trends.
  • Fulfilling legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties that help us operate our business (e.g., hosting providers, email services).
  • Legal Authorities: If required by law, regulation, or court order.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Retention of Data

We will retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Creative Site Digital Solution (SA0641253-T)
📞 Phone: 013-2840779
📧 Email: admin@creativesite.com.my