Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you submit a form, request an SEO audit, contact us through WhatsApp, email us or enquire about our services.

This information may include:

• Your name
• Company or business name
• Email address
• Phone number
• Website URL
• Business or project information
• Messages or enquiries submitted to us

We may also automatically collect certain technical information when you use our website, such as browser type, device type, pages visited, referral source and general website usage data.

2. How We Use Your Information

Information collected may be used to:

• Respond to enquiries and service requests
• Provide SEO audits, proposals or quotations
• Communicate regarding projects or services
• Improve our website, services and user experience
• Analyse website performance and visitor behaviour
• Maintain internal business and administrative records
• Prevent misuse, fraud or security-related activities

We do not sell personal information to third parties.

3. Cookies & Analytics

Our website may use cookies and similar technologies to help understand website usage, improve performance and provide a better browsing experience.

We may use analytics platforms such as Google Analytics and Google Search Console to understand how visitors discover and interact with our website.

These tools may collect information such as pages visited, device type, approximate location, traffic source and interaction patterns.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Third-Party Services

Creative Site may use third-party tools and service providers to support website operation, communication, analytics, hosting, SEO, forms and business processes.

These may include platforms such as:

• Google Analytics
• Google Search Console
• WordPress and related plugins
• Website hosting providers
• WhatsApp
• Email and communication platforms
• SEO and website analysis tools

These third-party services operate according to their own privacy policies and terms.

5. Sharing of Information

We may share information with trusted service providers only where reasonably necessary to operate our website, communicate with you, deliver services or support business operations.

Information may also be disclosed where required by law, regulation, legal process or a valid request from an authorised government or regulatory authority.

6. Data Security

We take reasonable administrative and technical measures to protect information against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, online transmission or digital storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, communication, legal, administrative and legitimate business purposes.

Information that is no longer required may be deleted, anonymised or securely archived where appropriate.

8. Your Rights & Choices

Depending on applicable law and circumstances, you may contact us to request access to, correction of or deletion of personal information that you have provided to us.

You may also request that we stop using your information for certain communications, subject to any legal or legitimate business requirements.

To make a request, contact us using the details provided below.

9. External Links

Our website may contain links to external websites or third-party platforms.

Creative Site is not responsible for the privacy practices, security, availability or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, business practices or legal requirements.

Any updated version will be published on this page together with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how Creative Site handles information, please contact us.