Social Media Agency in Malaysia that Drives Real Business Results
We plan, create, and manage content for Facebook, Instagram, TikTok, and YouTube—so you get consistent brand visibility, engaged followers, and inquiries every week.
Why Social Media Matters
Your customers are already scrolling. If your brand isn’t showing up with consistent, high‑quality content, you’re invisible. Great social media turns attention into trust, and trust into sales.
If customers can’t find you online, they’ll find your competitors.
Social Media Agency
What You Get (Done‑For‑You)
We help businesses in Malaysia and beyond rank higher, get more traffic, and convert visitors into paying customers.
Content Strategy & Calendar
Monthly content pillars, themes, angles, and hooks.
Content Creation
Short‑form videos (Reels/TikTok/Shorts), carousels, static posts, captions.
Publishing & Scheduling
Consistent posting at the right time on the right platforms.
Community Management
Reply to comments/DMs (light-touch) and escalate leads.
Monthly Reporting
Growth, reach, engagement, top content, next actions.
Our Process
Our Process (Simple & Fast)
01
Kickoff & Brand Deep Dive – Understand your offer, audience, tone, and goals.
We start with an onboarding session to fully understand your business, what makes your brand unique, and who your ideal audience is. This ensures every piece of content we create speaks directly to the right people in the right tone.
02
Content Strategy – Define content pillars, messaging, and monthly KPIs.
Next, we map out a clear content strategy with themes, messaging, and goals. From content pillars to posting frequency, everything is aligned with your brand objectives and designed to achieve measurable growth each month.
03
Production Sprint – Script, shoot/design, edit, and caption creation.
Our creative team gets to work producing engaging posts — from scripts and visuals to video editing and captions. We focus on short-form videos, carousels, and posts that are optimized for each platform.
04
Schedule & Publish – Approvals → upload → go live (with A/B testing).
Once content is ready, we’ll send it for your approval, then schedule and publish across platforms at the best-performing times. We also test different variations to find what drives the highest engagement.
05
Engage & Optimize – Community replies + weekly tweaks based on data.
Posting is just the start. We monitor audience responses, reply to comments and DMs (light-touch), and make weekly adjustments based on performance. This keeps your content fresh and relevant.
06
Report & Plan Next Month – What worked, what didn’t, what’s next.
At the end of every month, you’ll receive a clear report highlighting growth, top-performing content, and recommendations. We use these insights to refine the plan and keep your social media moving forward.
We don’t just “post more”. We engineer content that earns attention, builds trust, and drives action.
Why Choose Creative Site
At Creative Site, we don’t believe in random posting just to fill up a feed — we build a clear narrative that connects with your audience. Our approach is video-first, focusing on short-form content that platforms love to push, while keeping every post brand-safe, consistent, and aligned with your tone. We rely on data, not guesswork, doubling down on what works and cutting what doesn’t. Most importantly, our content is sales-aware, designed to guide your audience from awareness to consideration and finally conversion.
Content Types We Create
Short‑form videos (15–45s): Reels, TikTok, Shorts
Carousel explainers & before/after stories
UGC‑style clips and founder talks
Testimonial highlights & case studies
Promo posts (launches, offers, events)
Educational “How‑To” and FAQs
Sample Video We Outcome
Who This Is For
SMEs that want consistent, professional presence
Brands with an offer that already converts (we amplify what works)
Founders who value strategy, speed, and clear reporting
Who This Isn’t For
- “Post anything, as long as it’s daily” mindsets
One‑off design jobs with no strategy
Expecting viral overnight without testing
- Clients who want to approve or change every post at the last minute — we believe in collaboration, but constant changes can weaken the overall strategy
Turn Scrollers into Buyers
Let’s build a social presence that your customers actually care about—then convert that attention into inquiries.
FAQ
How long to see results?
Usually 4–8 weeks for consistent reach/engagement improvements; leads grow as content + offers align.
Do you shoot videos or just edit?
Both. We can guide remote shooting (phone-friendly) or arrange a shoot day. We also repurpose your existing clips.
Can you reply to comments/DMs?
Yes, light community management is included. Sales-specific replies can be handed off to your team or routed via WhatsApp.
What do you need from us?
Brand assets, access to pages, product/service details, and a weekly 15–30 min alignment (optional).
Which industries do you serve?
Home & living, education, health & beauty, services, hospitality, and more—ask if yours isn’t listed.